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SaunaCloud Reviews

Explore 217 customer reviews — from the first design conversation to installation and everyday use. See what matters to people who chose SaunaCloud.

Rated 4.8 / 5 on Trustpilot · 217 customer reviews · Updated September 17, 2026
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Trustpilot and SaunaCloud reviews are one customer-review collection. Each card retains its recorded source and date. “Verified” means published in our review system, not separately certified by Trustpilot.

Showing 21–40 of 217 reviews
Verified

Perfect for our Airbnb

We added a SaunaCloud sauna to our luxury Airbnb in Sedona. It's been a massive differentiator — our listing now ranks in the top 5 for the area and guests consistently mention the sauna in their reviews. It handles multiple daily sessions without any issues. Christopher helped us think through placement for maximum guest appeal and designed a unit that fits our southwestern aesthetic perfectly.

Sedona Sky RetreatsSaunaCloudDecember 20, 2023
Verified

Good product but wish they had more size options

The sauna we received is well-built and the heater technology is clearly superior to other brands I considered. My only wish is that they had more pre-configured size options for smaller spaces. We went custom which was more expensive than we'd budgeted. Christopher was transparent about pricing though and the final product is worth what we paid. The heat quality is outstanding.

Rachel F.SaunaCloudDecember 5, 2023
Verified

Life changing for my recovery

I'm a former Marine dealing with chronic pain and sleep issues. A buddy recommended SaunaCloud and it's been genuinely life-changing. Daily sessions have improved my sleep quality dramatically and reduced my reliance on pain medication. Christopher was understanding of my situation and worked with me on a payment timeline. Can't say enough good things about this company and this product.

Staff Sgt. James C. (Ret.)SaunaCloudNovember 18, 2023
Verified

Beautiful craftsmanship

I'm a woodworker myself so I pay attention to joinery and material quality. The Western Red Cedar they use is genuine clear-grade — no knots, no filler, no shortcuts. The joints are tight, the finish is clean, and the overall construction is solid. This isn't a kit you screw together — it's a piece of furniture. Very impressed with the attention to detail.

William H.SaunaCloudNovember 2, 2023
Verified

Purchased for my physical therapy practice

I run a physical therapy clinic and we were looking for infrared saunas that met medical-grade standards. SaunaCloud was the only company that could provide detailed technical specifications, third-party EMF testing reports, and wavelength data. The saunas have been a fantastic addition to our recovery program. Our patients love them and we've seen measurable improvements in outcomes.

Dr. Steven Park, DPTSaunaCloudOctober 15, 2023
Verified

Took a while but worth the wait

The build took about 8 weeks which felt long at the time, but Christopher explained that each unit is built to order and they don't cut corners. Once it arrived, I understood why. Everything is precision-built and the quality is evident in every detail. The heaters reach temperature faster than expected and the cabin holds heat remarkably well. Would order again without hesitation.

Daniel K.SaunaCloudSeptember 28, 2023
Verified

The WiFi controller is incredible

Being able to preheat my sauna from my phone while I'm finishing dinner is such a luxury. The app shows real-time temperature, lets me control the heaters and red light independently, and even tracks session history. It's the kind of thoughtful technology integration you don't expect from a sauna company. The sauna itself is top-notch too — the heat is deep and comfortable even at maximum temperature.

Priya S.SaunaCloudSeptember 10, 2023
Verified

Excellent quality, slightly above our budget

We stretched our budget a bit for SaunaCloud and I'm glad we did. The quality difference compared to the cheaper options we were considering is substantial. My only note is that the pricing could be more transparent on the website — we didn't get exact numbers until the consultation call. That said, Christopher was upfront about costs once we connected and there were no hidden fees.

Michelle & Dave L.SaunaCloudAugust 25, 2023
Verified

A sauna that actually works

I've owned two other infrared saunas from well-known brands and both were disappointing — lukewarm heat, cheap construction, one even had a burning plastic smell. SaunaCloud is in a completely different category. The VantaWave heaters produce real, penetrating heat that makes you sweat within 15 minutes. The cedar is gorgeous and aromatic. This is what I expected infrared to feel like all along.

Nathan B.SaunaCloudAugust 8, 2023
Verified

Designed perfectly for our space

Our basement had an unusual L-shaped corner that most companies said they couldn't work with. Christopher took measurements, created a custom design that maximized the space, and delivered exactly what he promised. The 3D renderings were spot-on accurate. The sauna fits like it was built into the house. We've had multiple friends ask who built it.

Lisa & Mark J.SaunaCloudJuly 20, 2023
Verified

Skeptic turned believer

I'll be honest — I was skeptical about infrared saunas. My wife wanted one and I thought it was a waste of money. After three months of daily use, I'm the one who won't miss a session. My blood pressure has dropped, I'm sleeping better, and my chronic knee pain has improved noticeably. Christopher was patient with my questions and never oversold the benefits. The product speaks for itself.

Howard G.SaunaCloudJuly 5, 2023
Verified

Top-tier sauna for our hotel spa

We renovated the spa at our boutique hotel and installed three SaunaCloud units. Christopher visited the property, consulted with our architect, and designed units that complemented our existing aesthetic. The saunas handle heavy daily use without issue and our spa guests consistently rate them as a highlight of their stay. Professional service from start to finish.

The Ridgeline Hotel & SpaSaunaCloudJune 18, 2023
Verified

Disappointing experience overall

I had high expectations based on the website but felt the communication during the build process could have been better. There were a couple of weeks where I didn't hear anything and had to follow up. The sauna itself is well-built and the heat quality is good, but for the price point I expected a more premium customer experience throughout.

Alex V.SaunaCloudJune 1, 2023
Verified

My daily ritual

Every morning at 5:30am I preheat the sauna from bed using the app, meditate for 30 minutes inside, then cold shower. It's completely transformed my mornings and my mental clarity throughout the day. The sauna heats evenly, the cedar smells amazing, and the red light therapy has noticeably improved my skin. Christopher designed the perfect setup for my morning routine.

Verified CustomerSaunaCloudMay 15, 2023
Verified

Incredible build quality

I'm an engineer and I appreciate good design. Everything about this sauna is thoughtfully engineered — from the heater placement to the electrical system to the control interface. The fact that they build their own power supplies and circuit boards in-house gives me confidence in the long-term reliability. No cheap imported components. This is built to last decades.

Ryan C.SaunaCloudMay 1, 2023
Verified

Perfect addition to our home gym

We built a home gym during COVID and the sauna was the final piece. It fits perfectly in the corner, the electrical was straightforward with the detailed plans provided, and the recovery benefits are real. I lift heavy 4x per week and my muscle soreness has decreased dramatically since adding daily sauna sessions. The combination of infrared and red light is incredible for recovery.

Steve & Amy W.SaunaCloudApril 18, 2023
Verified

Superb quality, fantastic support

From the first call to the finished installation, SaunaCloud delivered an exceptional experience. The cedar is aromatic and flawless, the heaters produce deep penetrating warmth, and the WiFi control is seamless. When I had a minor question about the breaker panel, Christopher personally called me back within the hour. You can tell this company genuinely cares about each customer.

Victoria P.SaunaCloudApril 2, 2023
Verified

Best purchase we've made for our home

We debated for over a year before finally pulling the trigger. Should have done it sooner. The sauna is beautiful, the heat is therapeutic and consistent, and our whole family uses it regularly. Even our teenagers fight over who gets to use it first. Christopher was incredibly patient during our long decision-making process and never once applied pressure. That alone says a lot about this company.

The Martinez FamilySaunaCloudMarch 12, 2023
Verified

Unmatched heater technology

I researched infrared sauna heaters extensively before purchasing. The VantaWave technology is genuinely different — the surface temperature, the wavelength precision, and the EMF levels are all verifiably superior to anything else on the market. I tested EMF myself at seated position and got 0.1mG. My previous sauna from a competitor was over 15mG. Night and day difference.

Dr. Jason T.SaunaCloudFebruary 22, 2023
Verified

Great sauna, wish it came in more colors

The sauna is excellent — well-built, great heat, beautiful cedar. I gave 4 stars only because I would have loved the option for a darker stain or different wood finish to match our modern bathroom aesthetic. The natural cedar is gorgeous but didn't quite match our vision. That said, the functionality and build quality are absolutely five-star. We use it daily and love it.

Samantha K.SaunaCloudFebruary 5, 2023

Imagine your own SaunaCloud story.

The next step is yours. Share the space you have in mind for a free custom design, or talk with Christopher about the sauna you want to come home to.

Custom 3D renderings and a proposal in 24-48 hours.
Prefer to talk? A free 30-minute consultation with Christopher Kiggins.

Customer Reviews — Page 2 | SaunaCloud