Define the right brief
I begin with the room, who will use the sauna, what matters to you, and the practical limits of the project. The first recommendation should fit your life, not a sales target.
Christopher Kiggins, Founder & Lead Designer
Every SaunaCloud project is led by Christopher, from the first conversation about your room through the design your installer and electrician will use.

Christopher Kiggins
Founder & Lead Designer, SaunaCloud
Since 2014
Designing custom infrared saunas
3,000+
Installations informing Christopher's experience
4.9/5
Based on 217 published customer reviews
A+
BBB-accredited business profile

A note from Christopher
I founded SaunaCloud in 2014 because I wanted to build infrared saunas around real rooms and real people, not force every customer into the same factory footprint.
Today, I still lead every design. I want to understand where the sauna will live, how you expect to use it, what your contractor needs, and which choices are actually worth making before I recommend a layout.
Custom should not mean uncertain. You should be able to review the room, system, scope, and price before committing, with a designer who remains accountable for the result.
Personal design leadership
The design is more than a rendering. It connects the room, the way you will use it, the heat system, and the information your trades need to install it correctly.
I begin with the room, who will use the sauna, what matters to you, and the practical limits of the project. The first recommendation should fit your life, not a sales target.
I lead the decisions around dimensions, door and bench layout, sightlines, glass, and clearances, then guide the 3D design you review before committing.
Heater placement, CORE 5 power and controls, red light options, and preliminary electrical requirements are considered together instead of added after the room is drawn.
I stay accountable for the design, proposal, and requested revisions so the approved plan carries through to the project documents used by your installer and electrician.
Experience turned into a standard
In 2015, I wrote The Definitive Guide to Infrared Saunas to give buyers a clearer way to evaluate heater technology, materials, safety, and the claims made throughout the industry.
More than 3,000 installations across my professional experience have made the practical questions even more important: Will the bench feel comfortable? Is the heat balanced? Can the electrician understand the plan? Will the room still work the way the homeowner imagined?
Those lessons now shape every SaunaCloud design, alongside our VantaWave heaters, CORE 5 controls, Western Red Cedar construction, and project-specific documentation.
Christopher's design principles
Dimensions and architectural constraints come before a model recommendation.
You should understand what each choice changes in comfort, appearance, installation, and price.
Room layout, heaters, controls, power, and electrical requirements need to work together.
The approved design must translate into clear information for production, installation, and support.
Evidence you can check
See recent ratings and customer feedback on SaunaCloud's current public Trustpilot profile.
Visit TrustpilotSee the accreditation, rating, company details, and customer information on SaunaCloud's official BBB profile.
View BBB profileRead current customer experiences, including feedback about design guidance, installation planning, and support.
Read customer reviewsDesign experience, in customers' words
“I appreciated that Chris never tried to oversell me. He asked the right questions, understood exactly what I was looking for, and gave me honest recommendations rather than just pushing the most expensive option. The sauna arrived on time and was exactly as described. It's refreshing to deal with a company where the person you talk to actually knows what they're selling.”
“We had an awkward corner in our master bath that was wasted space. Christopher designed a custom sauna that fits the space perfectly — it looks like it was always part of the room. The 3D renderings he provided during the design phase were incredibly helpful for visualizing the final product. Our contractor said the plans and electrical drawings were the most detailed he'd ever worked with.”
Your first conversation
You do not need final plans or perfect measurements. The free consultation is for understanding what will fit, which decisions matter, and what the next step would involve. There is no obligation to order.
If you have photos, plans, or rough dimensions, bring them. If not, start with what you know about the room and what you want the sauna to do for your routine.