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SaunaCloud Reviews

Explore 217 customer reviews — from the first design conversation to installation and everyday use. See what matters to people who chose SaunaCloud.

Rated 4.8 / 5 on Trustpilot · 217 customer reviews · Updated September 17, 2026
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Trustpilot and SaunaCloud reviews are one customer-review collection. Each card retains its recorded source and date. “Verified” means published in our review system, not separately certified by Trustpilot.

Showing 101–120 of 217 reviews
Verified

Thoughtful design throughout

Little details matter and SaunaCloud gets them right. The angled backrests, the placement of the controls, the way the door closes with a satisfying weight, the recessed lighting. It's clear that someone obsessed over every design decision. Really impressive product.

Yuki T.SaunaCloudFebruary 22, 2020
Verified

Life-long sauna user, this is the best I've owned

I'm Finnish. I grew up with saunas. I've owned traditional saunas, steam saunas, and now infrared. The SaunaCloud is the best infrared I've ever used. The heat profile is more reminiscent of a good traditional sauna than any other infrared I've tried. The cedar is exceptional quality.

Henrik S.SaunaCloudFebruary 5, 2020
Verified

Perfect for my home office break

I work from home and installed the sauna adjacent to my office. Mid-afternoon sessions have replaced my coffee habit. Twenty minutes in the sauna and I come back to work focused and energized. Productivity is way up. Unconventional office perk, but highly effective.

Verified CustomerSaunaCloudJanuary 18, 2020
Verified

Quality you can see and feel

Opened the packaging and immediately knew this was different from the cheaper brands I'd looked at. The wood is thick, heavy, and aromatic. The heater panels look substantial. The hardware is stainless steel, not zinc-plated. Everything about it says quality.

Mark B.SaunaCloudDecember 30, 2019
Verified

A+ customer service

Had a question about the control panel about six months after purchase. Called Christopher directly and he walked me through it in five minutes. No automated phone tree, no ticket system, no waiting on hold. Just direct, personal service. That's how it should be.

Gloria S.SaunaCloudDecember 12, 2019
Verified

Overpriced for what you get

The sauna is well-made, I won't dispute that. But I felt the price was steep compared to similar-looking units from other brands. The heaters are good and the cedar is nice, but I'm not convinced the premium is fully justified. Customer service was fine but nothing extraordinary.

Rick D.SaunaCloudNovember 24, 2019
Verified

Outdoor sauna in Arizona

We have an outdoor sauna on our patio in Scottsdale. Even in the Arizona heat, we use it regularly — mostly in the evenings and mornings. The outdoor-rated construction has held up perfectly to the intense sun and dry heat. Christopher helped us plan for the specific climate challenges of the desert Southwest.

Ron & Beth K.SaunaCloudNovember 8, 2019
Verified

Switched from JNH Lifestyles

My JNH sauna barely got above 120 degrees after two years. The heaters degraded quickly and the wood started warping. SaunaCloud is a completely different tier. A year in and the heaters are still hitting 150+ and the cedar looks brand new. You really do get what you pay for.

Verified CustomerSaunaCloudOctober 22, 2019
Verified

Perfect for post-run recovery

I run about 50 miles a week and the sauna has become essential recovery infrastructure. The infrared heat gets deep into tired muscles in a way that stretching alone can't match. My legs feel fresher the morning after a sauna session. The red light therapy helps with a persistent Achilles issue too.

Claire E.SaunaCloudOctober 5, 2019
Verified

Well packaged and easy to set up

Delivery was smooth and everything was incredibly well-packaged. No damage at all. Assembly took about 90 minutes with two people and the instructions were clear. Electrician came the next day and we were up and running. Couldn't have been easier.

Dan F.SaunaCloudSeptember 18, 2019
Verified

Helped my autoimmune symptoms

I have Hashimoto's thyroiditis and my functional medicine doctor suggested infrared therapy. After three months of consistent use, my inflammation markers have improved and my energy is better. I'm not claiming the sauna cured anything, but it's a valuable part of my overall protocol. The SaunaCloud quality gave me confidence in the safety of daily use.

Rebecca M.SaunaCloudSeptember 1, 2019
Verified

Beautiful cabin, so well made

I had friends over and three separate people asked me who built the sauna. The craftsmanship is that striking. Tongue-and-groove cedar with tight seams, smooth finish, and the most incredible aroma when it heats up. It honestly looks like custom millwork.

Jessica L.SaunaCloudAugust 15, 2019
Verified

Research backed my decision

I spent three months reading studies on infrared therapy before deciding to buy. SaunaCloud was the only company whose wavelength and power output specifications matched what the clinical research actually supports. Christopher could speak to the science at a level that most sauna salespeople can't. That sold me.

Dr. Neil Patel, MDSaunaCloudJuly 29, 2019
Verified

Consistent quality over time

We've had our sauna for about two years now. The cedar still smells great, the heaters still reach full temp quickly, and nothing has loosened or degraded. Compared to other home wellness equipment I've bought, this has held up the best by far.

Verified CustomerSaunaCloudJuly 12, 2019
Verified

Our holistic practice swears by these

We recommend SaunaCloud to our patients regularly. The low EMF, the quality of the infrared wavelengths, and the overall construction quality meet the standards we look for. Three of our practitioners own personal units at home as well. That says something.

Evergreen Integrative HealthSaunaCloudJune 24, 2019
Verified

Perfect size for our guest house

We put a two-person model in our guest house. Guests love it and it fits the space perfectly. The install was straightforward and Christopher was patient helping us figure out the best electrical setup for the separate structure. No issues after about a year of use.

Mary Anne D.SaunaCloudJune 7, 2019
Verified

Impressive for commercial use

We've had two SaunaCloud units in our sports medicine clinic for over a year. They get used by patients and staff all day, every day. Zero downtime, zero maintenance issues. The build quality is genuinely commercial-grade. Chris understood our clinical requirements and delivered exactly what we needed.

Pinnacle Sports MedicineSaunaCloudMay 20, 2019
Verified

Best infrared sauna I've researched

I made a spreadsheet comparing 12 infrared sauna brands across 15 criteria. SaunaCloud came out on top in nearly every category — heater technology, EMF levels, wood quality, warranty, and customer reviews. After purchasing, it lived up to every expectation. The spreadsheet was worth the effort.

Tyler B.SaunaCloudMay 3, 2019
Verified

Sauna for our physical therapy patients

Infrared sauna sessions before manual therapy have improved patient outcomes across the board. The SaunaCloud units we purchased heat evenly, run consistently, and the patients universally prefer them to the older units we had from another brand. Worth the upgrade.

Dr. Lisa Chang, PTSaunaCloudApril 15, 2019
Verified

Great sauna, long lead time

The product itself deserves five stars. Dropping to four because the lead time was longer than I was told upfront — ended up being about nine weeks. I understand custom builds take time but I wish the estimate had been more accurate from the start. Christopher was responsive when I followed up about the timeline.

Verified CustomerSaunaCloudMarch 28, 2019

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Customer Reviews — Page 6 | SaunaCloud