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SaunaCloud Reviews

Explore 217 customer reviews — from the first design conversation to installation and everyday use. See what matters to people who chose SaunaCloud.

Rated 4.8 / 5 on Trustpilot · 217 customer reviews · Updated September 17, 2026
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Trustpilot and SaunaCloud reviews are one customer-review collection. Each card retains its recorded source and date. “Verified” means published in our review system, not separately certified by Trustpilot.

Showing 181–200 of 217 reviews
Verified

Installed outdoors in the Rockies

Our sauna sits at 8,500 feet elevation in the Colorado Rockies. Extreme cold, intense UV, dry air, and heavy snow. Two years in and it looks and performs like new. The outdoor-rated model with the upgraded hardware was clearly designed for conditions like ours. Heats up fine even at -10F.

Mike & Jenny L.SaunaCloudApril 24, 2016
Verified

Reduced my need for pain meds

Chronic shoulder pain from a car accident had me on daily painkillers for two years. Started infrared sauna therapy on my pain doctor's recommendation. Six months later I've reduced my medication by about 60%. The SaunaCloud heaters produce a heat that genuinely penetrates into the joint. Life-changing purchase.

Rick B.SaunaCloudApril 7, 2016
Verified

Clean design, serious performance

The aesthetic is modern and clean. No unnecessary gadgets or gimmicks — just quality materials and serious heaters. It fits seamlessly into our contemporary home. The performance matches the looks — hot, even, efficient.

Yoko R.SaunaCloudMarch 20, 2016
Verified

Whole family uses it

My wife uses it for relaxation, I use it for muscle recovery after hockey, and our college-age son uses it after workouts. Three different use cases, one sauna that handles all of them. The four-person model was the right call — plenty of space for everyone.

Don & Lori H.SaunaCloudMarch 3, 2016
Verified

Sauna works great, took too long to arrive

I want to be fair: the sauna itself is fantastic. Easily the best-built infrared sauna I've seen. But the production and shipping process stretched to nearly 10 weeks from order to delivery when I was told 6. That's a long time to wait. Product gets an A+, logistics get a C.

Tina G.SaunaCloudFebruary 14, 2016
Verified

Impressed by the warranty

The warranty terms are among the best in the industry. The fact that Christopher stands behind every unit with that level of coverage tells me he's confident in the product. A year and a half in, I haven't needed the warranty for anything, but it's reassuring to know it's there.

Verified CustomerSaunaCloudJanuary 27, 2016
Verified

Hands down the best infrared experience

I travel for work and I've used infrared saunas at spas in probably 20 different cities. None of them compare to my SaunaCloud at home. The heat profile is superior, the wood quality is in a different league, and I can control it from my phone. Spoiled for life.

Andrew K.SaunaCloudJanuary 9, 2016
Verified

Two units for our resort

We installed two SaunaCloud saunas in our mountain resort's spa during a renovation. They get used by guests all day, every day during ski season. The units have been trouble-free for two full seasons and the guest feedback is consistently excellent. Christopher designed them to handle the heavy commercial load.

Timberline Resort & SpaSaunaCloudDecember 22, 2015
Verified

Great for my back pain

Two herniated discs and sciatica. The infrared heat targets the deep tissues in a way that surface heat just can't reach. After six months of regular use, my flare-ups are less frequent and less severe. My PT and spine doctor are both supportive of continuing.

Verified CustomerSaunaCloudDecember 5, 2015
Verified

Beautiful and functional

The sauna looks like a piece of luxury furniture. Guests always comment on it. But beyond the aesthetics, it's incredibly functional — heats up in under 20 minutes, maintains temperature precisely, and the cabin holds heat well. Form and function in perfect balance.

Patricia A.SaunaCloudNovember 18, 2015
Verified

Straightforward company, quality product

No upsells, no gimmicks, no pressure. Christopher answered my questions, I placed the order, the sauna arrived well-packaged and on time, and it works exactly as described. In a market full of questionable claims and aggressive sales tactics, this was a breath of fresh air.

Walter S.SaunaCloudNovember 1, 2015
Verified

My chiropractor recommends SaunaCloud

My chiropractor has a SaunaCloud in her office and recommended I get one at home. The consistent infrared heat before adjustments makes a real difference. My home unit has been flawless for over a year. Great product, great recommendation.

Louise M.SaunaCloudOctober 15, 2015
Verified

Great heat, great wood, great company

That's really the whole review. The heaters produce deep, even heat. The cedar is clear-grade and smells incredible. And Christopher is responsive, knowledgeable, and honest. Everything you want in a product and a company.

Verified CustomerSaunaCloudSeptember 28, 2015
Verified

Upgraded from Health Mate

Had a Health Mate sauna for about three years. It was okay but the heaters felt weak and the wood started drying out. The SaunaCloud is a substantial upgrade in every regard — hotter heaters, better cedar, lower EMF, and far superior customer service. Wish I'd found SaunaCloud first.

Glenn R.SaunaCloudSeptember 10, 2015
Verified

Ideal for our small wellness business

We run a small wellness studio and the SaunaCloud has been a fantastic addition to our service offerings. The unit handles multiple daily sessions, the low EMF aligns with our holistic approach, and clients love the cedar atmosphere. Christopher helped us think through the commercial requirements.

Balance & Breathe WellnessSaunaCloudAugust 23, 2015
Verified

Can't imagine life without it now

When I travel for more than a few days, I genuinely miss my sauna. It's become that integral to my daily routine. The warmth, the cedar scent, the quiet — it's my favorite 30 minutes of the day. SaunaCloud built something truly special.

Verified CustomerSaunaCloudAugust 5, 2015
Verified

Robust build handles constant use

We use our sauna twice a day, sometimes more. Over a year of this kind of heavy use and everything is still tight, the heaters still perform, and the cedar still smells amazing. This is not a fragile product. It's built for real, daily use.

The O'Brien FamilySaunaCloudJuly 18, 2015
Verified

Exactly what the doctor ordered

My integrative physician prescribed infrared sauna therapy and specifically recommended SaunaCloud. After six months of near-daily sessions, my inflammation markers are down and I feel genuinely better. The sauna is well-constructed and the heat quality is excellent.

Catherine D.SaunaCloudJuly 1, 2015
Verified

Simple, effective, well-made

Not much to say except it does what it promises, does it well, and is built to last. That's all I need. Five stars.

Ron P.SaunaCloudJune 14, 2015
Verified

My 50th birthday gift to myself

Turned 50 and decided to invest in my health. The SaunaCloud has been the centerpiece of that decision. Daily sessions have improved my sleep, reduced my joint stiffness, and given me a daily practice of stillness and heat that I look forward to. The craftsmanship is beautiful — it feels like a gift every time I step in.

Joanne W.SaunaCloudMay 28, 2015

Imagine your own SaunaCloud story.

The next step is yours. Share the space you have in mind for a free custom design, or talk with Christopher about the sauna you want to come home to.

Custom 3D renderings and a proposal in 24-48 hours.
Prefer to talk? A free 30-minute consultation with Christopher Kiggins.

Customer Reviews — Page 10 | SaunaCloud