SaunaCloud App Support
The SaunaCloud app controls your SaunaCloud sauna from your phone or tablet over your home WiFi network — power, temperature, lighting, and red light therapy, mirroring the wall-mounted touch panel.
The app can't find my sauna
- Make sure your phone or tablet is connected to the same WiFi network as your sauna.
- On iPhone or iPad, the app needs the Local Network permission. If you declined the prompt, enable it under Settings → Privacy & Security → Local Network → SaunaCloud.
- Confirm the sauna is powered on at the touch panel. Discovery can take up to a minute on some networks — the app scans your network for the sauna if automatic discovery doesn't answer.
- If you recently changed your WiFi name or password, reconnect the sauna to WiFi from the touch panel first.
Contact us
Stuck, found a bug, or have a feature request? We'd love to hear from you.
Email: info@saunacloud.com
Phone: 1-800-370-0820
For how the app handles your data, see our Privacy Policy — in short: the app collects nothing.