Meet Your Sauna Designer: A Message from Our Founder
Real wellness starts with real craftsmanship.
When you begin designing a sauna with us, you’re not speaking with a salesperson — you’re working directly with the people who build them.
I’m Christopher Kiggins, founder of SaunaCloud®, and for nearly twelve years, I’ve dedicated my life to helping people feel better, recover faster, and live longer through the healing power of infrared heat.
At SaunaCloud, every sauna is handcrafted from the ground up — never mass-produced — and every customer matters.
That’s not marketing language. It’s the foundation of everything we do.
Why I Started SaunaCloud
When I founded SaunaCloud in 2014, I wasn’t looking to start another wellness company. I wanted to build saunas that truly worked — the kind that blend medical-grade infrared therapy with the warmth and craftsmanship of natural cedar.
In 2015, I wrote The Definitive Guide to Infrared Saunas — one of the first comprehensive books that explained the science behind far infrared therapy and how to choose a safe, effective system.
That project deepened my belief that people deserve better than generic “detox boxes.”
They deserve honest engineering, safe materials, and clear education about how infrared therapy really benefits the body.
Our Promise: Do Right by Every Customer
More than 3,000 homes, clinics, and wellness centers across North America now trust SaunaCloud.
That trust came not from ads or hype, but from one principle I live by:
Do right by every customer, every time.
That means setting honest expectations, delivering exactly what we promise, and providing support long after the sauna is installed.
On LinkedIn, my most-endorsed skill isn’t “entrepreneurship” or “marketing.” It’s customer service — and I’m extremely proud of that, because it means I’ve done my job properly.
That recognition is a reflection of how we show up for people.
The Results Speak for Themselves
We’re proud to be the #1-rated sauna company on Trustpilot, maintaining a 4.8★ average rating and hundreds of verified reviews from real customers.
We’ve earned an A+ rating with the Better Business Bureau and consistently receive recognition for excellence in customer satisfaction.
Over the years, we’ve had the privilege to work with exceptional hotels and resorts — including luxury destinations that wanted a sauna experience as refined as their architecture and as restorative as their spa philosophy.
It’s been an honor to see our saunas integrated into such beautiful spaces across the U.S. and Canada.
But whether it’s a five-star resort or a single-person home, the standard stays the same:
Precision engineering, safe materials, and integrity in every build.
Why Our Saunas Are Different
We design and build our own technology — from our VantaWave® ultra-low-EMF carbon heaters to our Wi-Fi–enabled control systems and Red Light Therapy Benches that place LEDs within the clinically proven 2-inch treatment range.
We use clear, premium Western Red Cedar, prized for its antimicrobial properties, dimensional stability, and timeless aroma.
Every piece of wood, every electrical connection, every heater panel is inspected before shipping.
Infrared therapy is both art and science — and we treat it like both.
You’ll Always Work Directly With Us
When you fill out our design form, it doesn’t go to a call center. It goes directly to our team — often to me personally.
We’ll review your space, goals, and aesthetic vision to create a sauna that fits your home perfectly.
Whether you’re looking to boost recovery, lower inflammation, improve sleep, or simply reclaim your peace of mind, we’ll design your sauna as if it were going in our own home.
Always Improving
We don’t stand still. Each year, SaunaCloud evolves:
We refine our heater technology for greater efficiency and lower EMF.
We expand our Red Light Therapy systems to reflect the latest research.
We build more of our components in-house, from hardware to software.
And we continue to work with new materials and smarter insulation systems to perfect every build.
Innovation isn’t optional — it’s our responsibility to the people who trust us.
Staying Grounded
Even with recognition and growth, humility remains the core of our company.
When something goes wrong, we fix it. When customers share feedback, we listen.
Because every sauna that leaves our shop carries my name — and I take that personally.
To My Future Customers
If you’re reading this, you’re not just shopping for a sauna.
You’re looking for a way to feel better, think clearer, and reconnect with your health.
That’s why we exist.
SaunaCloud isn’t about selling boxes of cedar and heaters — it’s about creating tools for long-term wellness, built by people who care deeply about what they do.
So when you see my name on your quote or email, know that I’m personally invested in your experience from start to finish.
I want you to sleep at night as well as I do.
To your health,
Christopher Kiggins
Founder & Sauna Designer, SaunaCloud®
